TrustDice Review

Rating

8.4/10

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Best of Trust Dice

• Enjoy a 10% cashback on a welcome bonus
• The ability to wager for as little as 0.0000001 BTC
• A wide range of games to choose

James Bishop Crypto Enthusiast

Updated: July 5, 2024

This 2023 TrustDice review provides a thorough exploration of the platform, drawing on extensive research and hands-on experience. The review covers all features, alongside their pros and cons, supplemented by numerous screenshots for clearer understanding. The evaluation offers an unbiased assessment of TrustDice, covering numerous aspects. Feel free to navigate directly to the sections that […]

This 2023 TrustDice review provides a thorough exploration of the platform, drawing on extensive research and hands-on experience.

The review covers all features, alongside their pros and cons, supplemented by numerous screenshots for clearer understanding.

The evaluation offers an unbiased assessment of TrustDice, covering numerous aspects.

Feel free to navigate directly to the sections that pique your interest.

Key Insights

For those short on time, here’s a quick summary of the essential points in this TrustDice review:

TrustDice Pros:

TrustDice Cons:

Background information

Founded in:
2018

Operated By:
Satoshi Gaming Group N.V.

Licensing Authority:
Curacao Gambling Authority

Accepted Cryptocurrencies:
BTC, ETH, USDT, EOS, USDC, BNB, XRP, ADA, BUSD, SOL, DOGE, DAI, DOT, MATIC, AVAX, SHIB, TRX, WBTC, UNI, LTC, FTT, ETC

Supported Languages:
English, Spanish, Russian, German, Portuguese, Chinese, Japanese, Korean, Turkish, Thai, Arabic, Persian, Hebrew, Indonesian, Vietnamese, Czech, Polish, Swedish, Italian, French

Reputation

Licensing Information for TrustDice

TrustDice operates under an official Curaçao eGaming License, a common license among many service providers in this sector. No other official licenses are held by the casino.

Security Measures

TrustDice employs robust security features. The website is protected by an SSL certificate and offers the option of two-factor authentication (2FA) for user profiles – an option not commonly available in the crypto gambling industry. It is recommended to enable the 2FA feature upon logging into your account.

2FA works via Google Authenticator, eliminating the need to disclose personal details like a phone number.

Information About Owners

Investigation reveals that Satoshi Gaming Group N.V., regulated under Curaçao law (registration #51832) and based at Heelsumstraat 51 Unit B-03, E-Commerce Park, Curaçao, operates only TrustDice casino.

Customer Feedback

TrustDice appears committed to sustaining a positive online reputation, actively addressing user complaints. The platform features a forum for users to report issues, a mechanism that often expedites problem resolution through engagement from both TrustDice’s team and the broader community.

Although TrustDice receives good scores on platforms like AskGambler, Casino.Guru, and Trustpilot, it’s worth noting that TrustDice incentivizes users with crypto to write positive reviews. Consequently, these ratings may not be fully objective, and should not be taken at face value.

Restricted Countries

TrustDice services are not accessible for residents of these countries:

• Aruba
• Australia
• Curaçao
• France
• Netherlands
• Sint Maarten
• Singapore
• China
• United States
• Guam
• Northern Mariana Islands
• Puerto Rico
• U.S. Virgin Islands
• American Samoa

It is recommended for users to confirm the legality of using TrustDice’s website and its services in their home country.

Casino Features

TrustDice boasts a wide variety of casino games.

With over 2,000 games from top developers such as Pragmatic, Evolution, Evoplay, Gameart, and others, the platform provides a rich gaming experience.

Games are categorized into:

• Video slots
• Classic slots
• Video Poker
• Blackjack
• Baccarat
• Roulette
• Table games

Users can filter the games by category (Favorites, New, Drop & Win) and by game provider.
From well-known to lesser-known titles, TrustDice’s game selection ensures every player finds a game to enjoy. Its diverse gaming library sets it apart from other crypto casinos.

TrustDice also presents two exclusive, provably fair games – Dice and Crash, adding to the thrilling gaming experience.

Additionally, TrustDice features a comprehensive Live casino section, provided by Evolution, Ezugi, and Spinomenal, with over 50 games, including blackjack, roulette, poker, baccarat, monopoly, dice, and more.

TrustDice’s live games stand out with their multinational dealers fluent in Spanish, Russian, Turkish, and English.

An appealing feature of the live games is the low minimum bet size, starting at 0.0000001 BTC. The maximum bet caps at 0.5 BTC, but the exact minimum or maximum bet can vary depending on the game.

TrustDice’s game library presents an impressive mix of classic and modern games of superior quality, offered by leading software providers in the industry.

Poker games

For poker fans, TrustDice’s offerings are mostly limited to video poker games. It features popular and niche poker games from providers such as BSG, Softswiss, Habanero, and Wazdan. Some of the poker games available on TrustDice include:

• Caribbean Poker
• Casino Hold’Em
• Oasis Poker
• Pai Gow
• Ride’m Poker

TrustDice’s video poker enjoys considerable popularity. According to third-party internet statistics platforms, TrustDice garners a fair amount of monthly visits, placing it mid-range in terms of traffic among crypto casinos.

In summary, the variety in TrustDice’s poker section makes it an attractive choice for both beginners and seasoned poker enthusiasts. However, to elevate the gaming experience further, the addition of live-dealer games would be beneficial.

Sportsbook Features

TrustDice’s sportsbook caters to a wide array of sports events.

For enthusiasts, there’s an extensive range of choices from popular sports such as football/soccer, basketball, volleyball, and tennis, to more unique offerings like stock car racing and cross country racing.

An intriguing “Specials” section is also available, permitting users to wager on outcomes of events like presidential elections.

However, eSports enthusiasts might find the offerings lacking as TrustDice currently only includes events from League of Legends, which is quite limiting compared to most other sportsbooks.

The organization of the sportsbook section could be improved. The navigation of the menu can be difficult, and the lack of a search bar within the sportsbook itself complicates finding specific events.

Despite these user experience challenges, the sportsbook section boasts a broad range of markets for each sports event. The odds offered are competitive, outperforming many other crypto casinos.

Previous reviews have noted that Bitcoin sportsbooks often offer odds equal to or even worse than popular bookmakers. However, TrustDice presents a commendable exception to this trend.

To illustrate, consider the selection of random football/soccer matches on TrustDice.

Player Experience

TrustDice delivers a top-tier player experience, earning it a rating of 8/10. A detailed exploration of the platform follows.

Platform features and functionalities

The platform is exceptionally responsive, loading instantly, and even 3D games run seamlessly.

The site is largely easy to navigate, but some areas, such as the Sportsbook, could use some improvement.

Aside from this, the site is highly intuitive.

One shortcoming of the platform’s functionality is the absence of a search bar in the Sportsbook section. Given the volume of sports and daily events supported, organizing information efficiently becomes crucial.

While TrustDice does not have a dedicated mobile app like many other crypto casinos, the mobile version operates smoothly.

Design and appearance

A common theme among crypto casinos is their uniform dark, often black, theme.

TrustDice breaks from this trend, opting for a vibrant design featuring purple as the predominant color. This deviates refreshingly from the standard dark designs of most other crypto casinos.

The color scheme is more pleasant for the eyes, particularly during extended play periods.

Apart from its unique color palette, TrustDice’s design is clean and straightforward. With shortcuts on the main page, games and useful information are always one click away.

Even with its thousands of casino games, TrustDice successfully organizes them in an intuitive, easily navigable manner.

Registration process

Account creation on TrustDice is a matter of minutes. Initially, users are assigned an auto-generated username.

After logging in, the username and password can be customized, email verification can be completed, and Google Authenticator can be enabled for enhanced account security.

Though trading is possible without email verification, certain situations might necessitate a standard KYC procedure (including a selfie and an official identification document).

As per TrustDice’s terms and conditions, such situations can arise when there are concerns about deposits or transactions.

Informational resources

The site boasts a wealth of organized information.

In addition to various Terms and Conditions and the Privacy Policy, the site offers a comprehensive Help section.

This includes a range of articles and guides, from Bitcoin basics and new user guides, to live casino game details, sports betting blogs, and more.

TrustDice maintains a blog that regularly posts articles about platform updates, general casino tips and tricks, betting guides, and more.

Helpful information can also be found on the site’s forum.

In summary, TrustDice provides extensive, well-arranged informational resources that cover a wide array of user interests.

Welcome Bonus

The Welcome Bonus structure aligns with the common format utilized by other crypto casinos.

Bonuses on deposits can reach up to 3 BTC, 150 ETH, or 30,000 USDT, complemented by 25 free spins.

Terms of the welcome bonus:

The maximum earning from free spins is restricted to 5,000 JPY / 50 EUR / 0.005 BTC / 0.25 ETH / 50 USDT.

The welcome bonus is structured as follows:

• 1st deposit – 100% match, up to 1 BTC / 50 ETH / 10,000 USDT + 25 free spins
• 2nd deposit – 75% match, up to 1 BTC / 50 ETH / 10,000 USDT
• 3rd deposit – 50% match, up to 1 BTC / 50 ETH / 10,000 USDT
• 4th deposit – 100% match, up to 1.5 BTC

After making a deposit, the bonus needs to be activated via the user profile. These bonuses require a 40x wager.

In terms of the overall amount and wagering prerequisites, TrustDice’s welcome bonus doesn’t quite measure up to competitors who often offer deposit matches of up to 5 or 6 BTC and lower wagering requirements (30x – 35x).

Another attractive offering for new users is the 10% guaranteed cashback on the initial deposit, free from wagering requirements.

Players who reach the Satoshi Club level can garner up to 20% cashback.

Sports betting enthusiasts can benefit from the Sports Welcome Free Bet program, allowing users to recoup the stake from their first bet if they lose.

The maximum stake to qualify for the free bet is 30 EUR / 3,000 JPY / 0.0015 BTC / 0.05 ETH.

Promotions

TrustDice presents a variety of intriguing promotions. Casino patrons can benefit from one-time and ongoing bonus schemes, cash rewards, and more.

The most enticing and lucrative promotion is the VIP club, dubbed “Satoshi Club.” The VIP rewards program comprises the following levels:

• Shrimp
• Crab
• Fish
• Octopus
• Dolphin
• Shark
• Whale
• Satoshi

Each level presents its own milestones. Ascending the hierarchy results in improved perks.

Benefits include a range of gaming advantages, rewards, free spins, cashback offers, premium gifts, and a dedicated VIP assistant for the top level.

Another attractive promotion is Drops and Wins, enabling users to win up to two million Euros through daily prizes and weekly tournaments.

TrustDice’s provably fair games offer distinct promotions. Through the Dice Weekly Wager Contest, players can pocket prizes up to 3,000 USD/Euro. Crash game enthusiasts can claim daily prizes between 0.002 BTC and 0.005 BTC.

Live casino game lovers might enjoy the Blackjack Master promotion, which rewards streaks and victories with up to 1 BTC. For more information, the “Promotions” page can be consulted. It’s well-structured, and users can filter the available promotional programs for casino and live casino games, sports events, Dice, and Crash.

However, it’s crucial to peruse the terms and conditions of each promotion before participating. Each promotion carries its own specific regulations.

For instance, wagering requirements can vary from 0 to 50 times, depending on the promotion. Certain requirements may only apply to specific games (like Slots) and not include table games, live casino games, Dice, and Crash.

Customer Service

Email: info@trustdice.win
Phone Number: Not available

Just like a variety of other casinos, TrustDice doesn’t offer phone support. While email support is provided, it’s not the primary method of communication.

For immediate responses, engaging with the live chat support in real time proves most effective.

Responses are typically swift, often received in less than 5 minutes. The support team is ready to assist and strives to resolve inquiries, comments, and concerns.

Unlike many crypto casinos that limit their customer service to these channels, TrustDice extends its support reach.

It maintains active channels and participates in communities on platforms like Discord and Bitcointalk.

TrustDice even operates its own forum where users can pose questions, initiate discussions, share ideas, or bring up an issue with the casino’s team.

The forum is a bustling platform with new threads emerging daily.

Another way to interact with the TrustDice community and fellow gamblers is via the live chat room, which can be accessed by clicking on the chat icon located in the lower right corner of the website.

Payments

The payments system implemented by TrustDice is commendable.

TrustDice sets itself apart from many competitors by not being exclusively a crypto casino. It accommodates fiat currencies (EUR, JPY, KRW) and includes a built-in feature enabling deposits with various altcoins, which are then converted into supported cryptocurrencies.

TrustDice’s unique feature is its proprietary coin, TXT. This coin, similar to other crypto gambling tokens, is created for use directly on the platform. However, in contrast to other gambling tokens, TXT tokens can be traded on conventional cryptocurrency exchanges, not just on the TrustDice website.

More details about TXT tokens can be found in the whitepaper.

A unique element worth noting is the TIP feature within the chatroom, which enables the transfer of crypto to peers directly within the platform.

Now let’s delve into the deposit, withdrawal, and fee structures of TrustDice.

Deposits

TrustDice offers the following deposit methods:

Credit Cards:

• Visa
• Mastercard
• Visa Gift Cards
• AdvCash
• AMEX
• AstroPay
• Discover
• Prepaid Card
• AirBnB Gift Card
• Amazon Gift Card
• Blue Bird American Express
• Cabela’s E-Gift Code
• eGifter
• Flashpay Netspend
• Kroger To Kroger Prepaid
• OneVanilla
• Reloadit by Netspend
• Square up
• Walmart Money Card

Cryptocurrencies:

• BTC
• ETH
• USDT
• USD Coin
• EOS
• DOGE
• STEEM
• XLM
• TRX
• VITA
• TXT
• LTC
• WISE

Ewallets:

• MoonPay
• Apple Pay
• SticPay
• Paypal
• Epay
• Google Pay
• MoneyGram
• Payeer
• Perfect Money
• Skrill
• Venmo
• WebMoney
• Zelle
• Paxful
• Afriex
• AirTM
• Azimo
• Barter from Flutterwave
• Card.com Transfer
• Cash App
• CashU
• Chase Quickpay
• Chime
• Easypaisa
• Eversend
• Facebook Messenger Payment
• GCash
• Gobank
• Grab Pay
• Greendot
• Line Pay
• M-Pesa
• Mercado Pago
• Mobile Recharge
• Mobile Payments
• Momo
• Mobivi
• MoneyPak
• MTN Mobile Money
• Mukuru
• Nequi
• Neteller
• Opal Transfer
• Orange Money
• Oxygen Wallet
• Paga Wallet
• Payoneer
• Paysend
• Revolut
• Sendwave Wallet
• Serve to serve
• Sofi Money
• Uber Eats
• Uphold
• Vodafone Cash Payment
• WeChat Pay
• Xoom Money Transfer

Instant Banking:

• SEPA
• Bank Wire Transfer
• echeck
• Paysafe Card
• Airtel Money
• Cash by mail
• Cash Deposit to Bank
• Current Pay
• Domestic Wire Transfer
• International Money Transfer
• Remitly
• Ria
• Western Union

Depositing cryptocurrency with TrustDice is straightforward. Simply select the currency and desired payment method.

Deposits can be made with any of the supported cryptocurrencies, or with selected fiat currencies (Euros, Japanese Yen, or South Korean Won, accepted via Visa, Mastercard, SticPay, and SEPA).

When depositing with an altcoin, the cryptocurrency intended for account funding must be specified.

Next, the current exchange rate, minimum deposit requirements, and miner fee details are displayed by the site.

While TrustDice doesn’t impose any minimum deposit requirement, to benefit from the welcome bonus, a minimum deposit of 0.001 BTC, 0.05 ETH, 10 USDT, 10 EUR, or 1,000 JPY is suggested.

No deposit fees apply and made are reflected in the account immediately after confirmations are completed (for BTC, this generally takes around 10 minutes).

Withdrawals

TrustDice offers the following withdrawal methods:

Credit Cards:

• Visa
• Mastercard

Cryptocurrencies:

• BTC
• ETH
• USDT
• EOS
• TXT
• VITA
• USD Coin

Ewallets:

• MoonPay
• SticPay

Instant Banking:

• Bank Wire Transfer

TrustDice enforces minimum withdrawal amounts of 0.001 BTC / 0.01 ETH / 3 USDT.

Withdrawals exceeding 1 BTC or EUR 2,000 equivalent may lead to additional KYC verification procedures.

In certain circumstances, even smaller withdrawals could be subject to extra identity verification checks.

The platform strives to complete withdrawals within 1 hour, although this could extend up to a day in some instances.

To make a withdrawal, it is necessary to have a verified email.

When receiving a free bonus, note that a minimum deposit of 1 mBTC is required before withdrawing any winnings.

The fees imposed by TrustDice on withdrawals vary depending on the chosen cryptocurrency. While these fees are not openly displayed, they can be viewed within the profile once the email has been verified.

Maximum Withdrawals

Maximum profits are dependent on the selected game. For Dice, the maximum profit for a single bet is set at 500,000 JPY / 5,000 EUR / 1 BTC / 30 ETH / 2,000 EOS / 5,000 USDT / 2,000,000 TXT.

For Crash, profits from a single bet can’t exceed 200,000 JPY / 2,000 EUR / 1 BTC / 20 ETH / 2,000 EOS / 2,000 USDT / 2,000,000 TXT.

The upper limit for a single casino or live casino bet (bet + profit) is 500,000 JPY / 5,000 EUR / 1 BTC / 30 ETH / 5,000 USDT.

Below is a list of all supported payout options and their minimum amounts:

Understanding the payout fee policy of TrustDice proved challenging due to communication difficulties with the support representative.

Based on the information provided, TrustDice does not impose any fees on payouts and profit transfers to your account. Any fees incurred are due to blockchain transactions.

The withdrawal thresholds at TrustDice are significantly lower compared to other crypto casinos, making it easier for players to cash out even minor winnings.

Withdrawal Speed

Profits are transferred to the user’s account once the final result is confirmed or once it is confirmed by the game provider that the win is legitimate.

For third-party games, this should not take more than a couple of hours (a business day at most). For TrustDice games, the payout should arrive in under an hour (assuming no KYC checks are needed).

If there are any delays, the customer support team will provide notification.

Overall, these procedures are similar to those at other crypto casinos.

We hope you enjoyed our honest review of TrustDice!