Cloudbet Review

Rating

8.4/10

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Best of Cloudbet

• Registration requires only an email address
• Thousands of slot games
• Allows betting on entertainment and politics
• Games are tested for random number generation

Diego G. Crypto Enthusiast

Updated: July 5, 2024

Bet on the best Crypto Casino in 2021. Cloudbet Casino Offers Trustworthy Crypto Gambling in Most Major Cryptocurrencies | Welcome Bonus up to 5 BTC!

This detailed 2023 Cloudbet review provides an in-depth look into the platform, complete with key insights and various screenshots. It covers all essential features, the good and bad points, and offers an unbiased verdict on Cloudbet. Feel free to jump to the sections that are most relevant to you.

Key Insights

For those short on time, here’s a summarised version of the Cloudbet Casino review:

Cloudbet Pros:

Cloudbet Cons:

Background information

Established In:
2013

Operated by:
Halcyon Super Holdings BV

Licensing Authority:
Curaçao

Supported Cryptocurrencies:
BTC, ETH, DOGE, USDT, BCH, USDC, PAXG, LINK, DAI, BNB, LTC, DASH, ADA, DOT, FTM, SOL, UNI, AVAX, ALGO, SHIB, MATIC, BUSD, LUNA, UST, XRP, XLM, USDP

Available Languages:
English, Spanish, Russian, French, German, Italian, Portuguese, Indonesian, Polish, Thai, Korean, Turkish, Swedish, Dutch, Hungarian, Greek, Japanese

Reputation

Cloudbet, as a sportsbook and casino gambling platform, has managed to establish a reasonable reputation in the industry. The platform excels in certain aspects but falls short in others, as further detailed below.

Cloudbet License

Cloudbet holds a license in Curacao, a common jurisdiction for many similar platforms. The industry frequently sees sites licensed in Curacao or Costa Rica.

Security Features

Cloudbet asserts its “100% secure” status with an SSL certificate, provably fair, and RNG-tested games. The platform allows users to enhance their security further with two-factor authentication and SMS verification.

For those transacting with cryptocurrencies, anonymous play is an option. The only requirement for registration is an email address. However, Cloudbet reserves the right to conduct KYC verification for fiat currency withdrawals.

Owner Reputation

The ownership of Cloudbet falls under Halcyon Super Holdings BV. Unfortunately, a detailed search yielded little to no information about this particular entity.

Complaints Received

During the research, several complaints against Cloudbet were discovered, beyond the generic scam allegations faced by many platforms. TrustPilot and AskGamblers feature complaints centered around slow payouts and subpar customer service.

On a positive note, Cloudbet appears to address most complaints swiftly. Their dedicated Bitcointalk page provides prompt responses to user comments and issues.

A notable concern arises from a complaint on Casino Guru. A player from Finland reportedly had their account frozen as the casino conducted a protracted KYC verification process for seemingly no explicit reason. The player’s deposit of 10 mBTC remained inaccessible along with their account. The casino offered no clarification regarding the issue, and it remains unresolved, to the best of available information.

Nonetheless, such instances do not seem commonplace. Most grievances tend to reach successful resolution. Therefore, despite some drawbacks, Cloudbet can be considered a legitimate platform due to its evident efforts to resolve customer issues and provide a satisfactory service.

Restricted Countries

Proceeding further with this review of Cloudbet, it’s essential to confirm that the platform does not accept players residing in certain locations. These include the:

• United States
• United Kingdom
• China
• Macao S.A.R., China
• Hong Kong S.A.R., China
• Singapore
• Lithuania
• Netherlands

In addition, Cloudbet declines registrations from .edu email addresses.

Casino Features

Cloudbet provides an expansive collection of casino games sourced from prominent game providers, such as:

• Play’n Go
• Spinomenal
• BetSoft
• Tom Horn Gaming
• Playson
• Evolution Gaming
• Gamevy

The casino’s game roster includes slots, jackpot slots, arcade games, table games, baccarat, blackjack, roulette, and virtual games.

Noteworthy features of this casino encompass thousands of slots, including jackpot slots, and over 50 live tables. Here are a few examples of the games available:

Slots:

• Court of Hearts
• Penny Fruits Xtreme
• Fire Joker
• Wolf Sierra

Jackpot Slots:

• The Slotfather
• Golden Goal
• Chicago Gangsters
• It Came From Venus Plus
• Greedy Goblins

Live Games:

• Lightning Roulette
• Power Blackjack
• Infinite Blackjack
• Lightning Dice

Table Games:

• First Person Dragon Tiger
• 3 Hand Casino Hold’em
• Money Wheel
• First Person Craps
• Triple Edge Poker

Other gaming options include first-person games, feature buy-ins, and more. Note that the game selection may vary depending on your region.

Live Casino:

Cloudbet features an impressive array of live casino games provided by Evolution Gaming and Vivo. The number of games available in this section is quite substantial. However, there don’t appear to be any exclusive games. Nonetheless, this isn’t a significant drawback, and the inclusion of enjoyable arcade games somewhat compensates for it.

Sportsbook Features

Cloudbet provides a commendable array of sports events, featuring a vast selection of in-play markets with low margins.

Betting options cover a broad spectrum of sports, including tennis, hockey, basketball, American football, beach volleyball, boxing, MMA, cycling, golf, motorsports, and many more. There are also exotic betting categories like entertainment and politics. The sportsbook page deserves commendation for its clarity and organization, although live streaming is noticeably absent, except for eSports.

Special bets add a layer of excitement to the regular offerings, making each game more engaging to watch and bet on!

In addition, Cloudbet features high-definition virtual sports such as basketball and football/soccer. eSports enthusiasts can place bets on:

• Call of Duty
• Counter-Strike
• Dota 2
• King of Glory
• League of Legends
• Rainbow Six
• StarCraft
• Valorant
• Warcraft
• Discord

With sportsbook betting limits of up to 10 BTC, pre-game and live betting, and special outrights markets on every event, sportsbook enthusiasts are in for a treat at Cloudbet.

Poker Features

Regrettably, Cloudbet does not offer any poker games, apart from video poker. If this changes in the future, it will be reviewed accordingly.

Player Experience

Cloudbet creates a positive player experience, with additional features enhancing the overall usability.

Platform Features and Functionality

Cloudbet’s platform is user-friendly and easy to navigate. A unique feature worth noting is the option to alter the background theme, an effective tool to combat eye strain. Users can switch between dark, classic, or light themes, or set it to auto for automatic changes.
Although game menus are intuitive and simple to navigate, finding contact information, details about deposits and withdrawals, and other essential information proved to be challenging. A dedicated FAQ section could potentially alleviate this issue.
Cloudbet’s mobile site is optimized for convenient use on mobile devices, while their blog offers valuable updates on promotions, betting strategies, and general cryptocurrency information.

Design and Appearance

Cloudbet’s homepage stands out with its clean, uncluttered design. The color scheme of both desktop and mobile versions is aesthetically pleasing. As previously mentioned, the option to change the background theme lets users adjust the site’s appearance to their preference.

Registration Process

Registering on Cloudbet is straightforward. Users can sign up using their email or through Google, Facebook, or Github accounts. After confirming legal gambling age and choosing a language, users can proceed to select a username, enter their birth date, specify their preferred format for sports odds, and add funds to their accounts via a crypto wallet or card.
The “add funds” step allows users to choose their currency and buy crypto directly with their card, or use MoonPay. It’s important to note that the chosen currency cannot be altered later.

Welcome Bonus

New players at Cloudbet are treated to a 100% matched deposit welcome bonus of up to 5 BTC! After creating a Cloudbet account, a deposit of cryptocurrency up to 5 BTC/BCH/ETH/PAXG/DASH/LTC, 100 LINK, 1,000 USDT/USDC/DAI/PAX, or 10,000 DOGE can be made.
The bonus is automatically credited to the account, making it ready for use immediately!

Terms of Welcome Bonus

The bonus applies to a minimum deposit of .01 BTC. It is earned by accumulating loyalty points through playing sports and casino games. The bonus corresponds to the same currency used for the initial deposit. For the BTC First Deposit Bonus, 0.01 BTC is awarded for every 800 loyalty points earned. These increments of 0.01 BTC are credited directly to the account, up to the maximum amount of 5 BTC.

Loyalty Points

The calculation of loyalty points is as follows:

For Sportsbook Games: The formula is: Converted Stake x 0.1 x Price Score = Loyalty Points. Here, the Price Score is the square root of the odds, minus one (for decimal odds). The maximum price score is 1.

For Casino Games: The formula is: Converted Stake x 0.008 x (100-RTP) = Loyalty Points. Slot games provide the most points, while Blackjack offers the fewest points.

Promotions

Cloudbet hosts several exciting promotions in addition to the welcome bonus. To qualify for a bonus, a minimum deposit of 0.01 BTC is required. Cloudbet also runs a VIP program, with eligible members contacted by a manager; however, further details remain undisclosed.

Below are the current offerings:

Zero Margin Sports Bets

Marked with yellow boxes, these represent random sports events like NBA, NFL, MLB, NHL, MMA, football/soccer, and tennis. For each event, 1000 players are chosen to receive zero-margin odds. Each player can place multiple bets per match at zero margin, provided the total potential winnings do not surpass the equivalent of 1,000 USD/Euro in BTC, BCH, ETH, PAXG, USDC, or USDT.

Mega Match Mondays

To ease into the week, take advantage of a 50% reload bonus up to 25mBTC every Monday. Eligibility requires a deposit within the last three days, and activation of the bonus before making the deposit. A minimum deposit of 1 mBTC and a maximum of 25 mBTC are required. The promotion must be completed within two days, and the sportsbook does not qualify for this promotion. Other terms apply, so read them carefully.

Turbo Thursday

Thursdays come with a 50% reload bonus of up to 50 mBTC upon deposit. This promotion requires a deposit within the last three days and activation of the bonus before depositing. The minimum deposit is 1 mBTC, with a maximum of 50 mBTC. The bonus must be completed within two days, and is available only for casino play. As usual, other terms apply, so ensure to review them thoroughly.

Basketball Bingo

Betting on the spread of zero-margin NBA games could result in a loss recovery if a player scores the number of points equivalent to their jersey number!

Wagers between 20 USD/Euro and 100 USD/Euro on spread wagers may lead to a refund if one player tallies their jersey number. Stakes from 101.01 USD/Euro to 200 USD/Euro on spread wagers can yield a refund if two players notch their jersey numbers. Amounts from 201.01 USD/Euro to 300 USD/Euro on spread wagers can secure a refund if three or more players hit their jersey numbers.

Only pre-game spread bets qualify, with a minimum bet of 20 USD/Euro required. Other terms apply, so they should be reviewed thoroughly.

Cloudbet continues to offer various other promotions. Remember to regularly check the promotions page to stay updated!

Customer Service

Email: support@cloudbet.com

Phone Number: Not available

Cloudbet is known for its commendable customer service. A 24/7 live chat option is conveniently available within the account menu.

This feature also provides an estimated wait time by showing the customer’s position in the queue. If the wait time appears to be too long, there is an option to either continue waiting or create a support ticket.

Cloudbet’s customer service is efficient with an approximate wait time of a minute to receive a courteous and helpful response.

Furthermore, customer service can also be contacted via email, although finding the email address might require a look into the terms and conditions.

Payments

Cloudbet operates a satisfactory payment system.

However, they maintain the right to charge a handling fee of up to 5% on deposits and withdrawals to cover transaction costs, including the costs they incur for deposits from any amount of Cryptocurrency or fiat that you withdraw. Despite this, they manage a quick and easy system for deposits and withdrawals.

Deposits

The available deposit methods on Cloudbet include:

Cryptocurrencies:

• BTC
• ETH
• BCH
• USDT
• USD Coin
• LINK
• PAXG
• DAI
• DOGE
• BNB
• DASH
• LTC
• ALGO
• SOL
• AVAX
• LUNA
• DOT
• UNI
• FTM
• MATIC
• ADA
• BUSD
• UST
• XRP
• XLM
• SHIB
• USDP

Ewallets:

• MoonPay

Withdrawals

The available withdrawal methods at Cloudbet are:

Cryptocurrencies:

• BTC
• ETH
• BCH
• USDT
• USD Coin
• LINK
• PAXG
• DAI
• DOGE
• BNB
• LTC
• DASH
• ADA
• DOT
• FTM
• SOL
• UNI
• AVAX
• ALGO
• SHIB
• MATIC
• BUSD
• LUNA
• XLM
• XRP
• UST
• USDP

Ewallets:

• MoonPay

Maximum Payouts

Cloudbet does not impose any withdrawal limits. Funds can be withdrawn at any time. The minimum withdrawal at Cloudbet is 0.001 BTC.

Payout Speed

There have been positive reports about the speed of Cloudbet’s payouts, with many withdrawals processed in approximately 10 minutes. Fiat withdrawals, however, might take longer.

We hope you enjoyed our honest review of Cloudbet!